Refund Policy

Refund Policy

7-Day Refund Policy

We offer a 7-day refund policy for our interview services. This means you have 7 days after purchasing interviews to request a refund, provided the interviews remain unused.

Our service provides mock interview sessions with AI feedback. All purchased interviews automatically expire 7 days after purchase, so refunds must be requested within this timeframe.

Eligibility for Refunds

To be eligible for a refund, your purchase must meet the following criteria:

  • Interviews must be unused (not started or completed)
  • Refund request must be made within 7 days of purchase
  • You must provide proof of purchase (transaction ID or receipt)
  • Technical issues must be reported within 24 hours of occurrence

How to Request a Refund

To start a refund request, please contact us at:

Email: support@deployh.ai
Subject: Refund Request - [Your Transaction ID]

Please include the following information in your email:

  • Your transaction ID or payment receipt
  • Date of purchase
  • Reason for refund request
  • Your account email address

Non-Refundable Items

The following are not eligible for refunds:

  • Interviews that have been started or completed
  • Interviews that have expired (after 7 days from purchase)
  • 3 Free interviews provided to new users
  • Bonus interviews earned through referrals or sharing
  • Refund requests made after 7 days from purchase

Refund Processing

Once we receive and approve your refund request, you will be automatically refunded on your original payment method within 3-5 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 3-5 business days have passed since we approved your refund, please contact us at support@deployh.ai.

Technical Issues and Support

If you experience technical issues with our service, please contact us immediately at support@deployh.ai. We will investigate and resolve the issue as quickly as possible. If the issue cannot be resolved and prevents you from using your purchased interviews, we will provide a full refund.

Service Pricing

Single Interview: ₹49 (1 interview, expires in 7 days)
3-Interview Bundle: ₹99 (3 interviews, expire in 7 days)

Contact Information

Support Email: support@deployh.ai
Registered Office:
Myytri Square, 2-41-6/11, Miyapur RD, Kondapur, Hyderabad, TS, 500084, India